Wednesday, February 23, 2011
I am already sleepy and in awhile I must go up to my room to sleep. I hate to ask from the information desk again to request opening the door for me but I have no other recourse but to. The key card to my room does not open immediately and my room mates must be sleeping at this time, already. This hotel really sucks. I guess they know that the room keycard is already defective but they just neglect to fix it. I will never try this hotel in one of my trainings. The management would have better known that their facilities needed upgrading including their customer services. Later, I will see if they have a website and I will write constructive criticism, if any.